Interim Management
Procurement to level-up Procurement

My Customers

Interim Management Procurement

Interim Management in Procurement is a matter of trust, particularly in times of fragile supply networks and the need for significant bottom-line contributions. Interim Management is all about setting a clear strategic direction and taking responsibility for people, organizations, budgets, suppliers, and the day-to-day operations.

 

I step in. I lead. I deliver on an interim basis. Whether it's leading your Procurement organization, driving restructuring and transformation projects, or navigating a crisis, I take interim ownership and get results. My approach is simple: create clarity, build trust, and execute with speed. Need strategic guidance without a full-time commitment? I'm also available as an on-demand Executive coach and Board Advisor. Globally.

 

As a Procurement Leader with 30 years of international experience, responsible for up to 5.0 billion in spending, teams on four continents, and a recognized transformation, digitalization, and risk management expert, I have restructured, stabilized, and led several global organizations. I know firsthand the challenges of many industries, from SMEs to international corporations, and I speak the language of decision-makers and buyers alike. With compassion and perseverance, I manage the day-to-day business and important stakeholders. Let’s develop and empower your Procurement and make it a powerhouse, creating a competitive advantage.

Interim Management im Einkauf

JAN-HENNER THEISSEN

Customer Projects (Selection)

09/25 -06/26 Interim CPO, Company Officer, Member of Executive Team. Leading Procurement, €1.7 bn. spend, 110+ FTE, IDW-S6-Restructuring & Transformation

12-month Interim Management; Leading the Procurement Organization, Transformational Consulting & Execution, Restructuring, Organizational Design (Qatar)

6-month Interim Head of Procurement: Stabilize and develop the Procurement organization

Interim Management; Support Managing Board & CPO. Stabilization of operations and organizational development (3 months)

Development and implementation of a global Supply Chain Risk Management approach (Governance, People, Digital, Change) - Sweden

Maturity & Potential Analyzis to restructure Global Procurement across als BUs Efficiency improvement Plan, Target Operating Model, Roles & Responsibilities

Maturity & Potential Analyzis to restructure Procurement. Target Operating Model, Roles & Responsibilities 

(JV Daimler & Volvo Truck).Maturity & Potential Analysis, Organizational Design, Target Operating Model, Internationalization Strategy, Develop Supply Chain Risk Mgmt.

Development and implementation of a global Supply Chain Risk Management approach (Governance, People, Digital, Change) - Hong Kong

Trained Zurich risk engineers (EU, Americas, APAC) in Procurement, Supply Chain, and Supply Chain Risk Mmgt.; improved risk audit compentencies

Procurement Experience

01

Founder targetP,: Procurement Advisory & Interim Management. Organizational Design and Transformation, Digitalization, Turnaround, Risk Management, Cost Improvement

02

AGCO Corporation, Duluth, GA (USA)

2011 - 2017

Global Director Strategy & Methods, Led the Global Procurement Transformation, Built the first Global Procurement Organization, Led Supplier Development & Cost Analytics Teams and Procurement Excellence

03

Benteler Automotive, Germany/USA

2004 - 2011

Global Director Strategy , Methods, Supplier Cost Analysis - Sr. Manager Strategy & Planning North America - , Purchasing Manager BMW E70

04

ThyssenKrupp AG

2001 - 2004

Strategic Purchasing Automotive Chassis & Structural Components and Systems

05

Business Management, University of Applied Sciences, Osnabrueck

1996 - 2001

Majors: Controlling, Logistics, Degree: Dipl.-Kaufmann (= M.A)

06

Preussag AG: Deutsche Tiefbohr AG & Bentec

1994 - 2001

Buyer Oilfield Materials, Apprenticeship: Business Administrator

Interim Management with Expertise and Passion

My job is to take on responsibility and lead people through transformation, crisis, and change. I empower and stabilize teams, optimize cost structures, and strengthen the Procurement function to drive a competitive advantage. With empathy, perseverance, and passion, I ensure rapid EBIT-relevant contributions and long-term success. It’s time to give Procurement the role it deserves.

Awarded Solutions

Award: BME Excellence in eSolutions 2015 – Supply Chain Risk Management

BVL Supply Chain Award 2016 – New Supply Chain Strategy incl. Supplier & Risk Mgmt.

FORBES Magazine, 2015 & 2022, Best Practice Solutions for Risk Management (AGCO & Autoliv)

What my clients say

I’ve been working with targetP! for some time now. I have experienced Jan as an experienced Procurement executive who brings plenty of „Horsepower“ to the ground by executing and implementing innovative as well as proven solutions. Jan is a fundamental contributor in terms of repositioning Procurement as well as in extensive employee development. targetP! masters the theory and knows how to bring it to practice.

Thomas Schnadt Co Founder of INNOSourcing GmbH, former CPO of UBS and Credit Suisse

targetP! is our partner to call about procurement excellence and people development. They are no-nonsense, straight-to-the-point procurement leaders with a strong entrepreneurial mindset. targetP!’s emphasis on connecting theory and practice gives them an impressive breadth of knowledge that’s much wider than the typical range of consultants. They took the time to understand our business needs and then delivered results fast using a hands-on approach that helped us tremendously to increase our capabilities in the area of procurement.

Heiko Schwarz Managing Director riskmethods GmbH, Munich/Boston

Prior to joining the company the procurement organization was regionally divided, focusing on price and delivery as their value proposition. Jan and his team led the transformation of procurement into a global commodity-based organization, improving the methods employed and developing the necessary processes within the global team resulting record highs in material savings and visibility in the overall value proposition of procurement. I would recommend Jan and the team to anyone trying to move the bar in their procurement organization.

Brian Zydel VP-Industrial Controller; AGCO Corporation

Jan and his team have done a phenomenal job in helping transform our procurement department, He has definitely brought world class know-how and expertise to the team. It’s a long journey but we are definitely on the right track.

Akram Iswaisi, CPA Group CFO and Head of Investments at Milaha

Congratulations Jan-Henner Theißen to your wonderful and very successful journey with targetP! Your are one of the best procurement experts I have ever met. And your strength as a consultant is to apply pragmatic solutions at large, medium and small sized procurement organizations which really work show a sustainable and fast impact. Your ideas are shaped by creativity and knowledge, and your advice uses a language which is understandable for management as well as for operations. Keep up the great work! All the best for the next years!

Dr. Ulrich Piepel Former CPO at RWE AG & innogy SE

Contact me at any time.

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Supply Chain Risk will find you

Supply Chain Risk Is Agnostic

Supply Chain Risk Does Not Check Your Org Chart Before It Hits A Supply Chain Risk or a cyberattack does not ask whether you are a NASDAQ/DAX corporation or a 12-person family business. A key supplier insolvency does not care if you are privately owned, government-owned, or publicly listed. A flooded port, a sanctioned trade route: none of it checks your balance sheet first. RISK IS AGNOSTIC Just watch the news: It applies to multinational corporates with big risk departments. It applies to the SME with one overworked person handling sourcing, finance, and risk simultaneously. It applies to municipal utilities, hospitals, NGOs. It even applies to the freelancer whose entire business depends on a few clients. None of these organizations are exempt simply because of their size, ownership structure, or sector. What differs is not whether risk will arrive. What differs is whether anyone is prepared for it. I have worked inside large corporates with mature SCRM functions, and I have advised smaller, privately owned businesses with no formal risk process at all. The companies that struggled most were not always the smallest or the least sophisticated. They were the ones who quietly believed that disruption was something that happened to other organizations. At the end of all the frameworks, governance models and digital monitoring tools, there is one plain truth that applies equally to all: This is about staying in business. About remaining solvent. About continuing to provide work, income, and stability to the people who depend on the organization, regardless of its size or legal form. Whether you are an SME or a global corporation makes no difference. Preparation and investment are required either way; a big budget proves nothing about effectiveness, and there is no excuse for inaction or for hiding behind the excuse that this is only for „the big ones.” Preparedness is not a luxury reserved for those who can afford a risk department. It is a basic act of responsibility toward your employees, your shareholders, your customers, and, ultimately, yourself. If you run an organization of any kind, the question is not whether risk will find you. The question is whether you will be ready when it does. Hi. I am Jan, your SCRM Builder. Not a consultant who theorizes about risk. A procurement leader & risk practitioner who has built 15 SCRM programs globally, trained 1,200 people, and led procurement and risk organizations through crisis. I share what actually works and build your effective SCRM. I work and train globally

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Cargo Theft

Cargo Theft

Today’s cargo thief doesn’t wear a mask. He wears an employee badge.  Pay attention, Supply Chain Risk Community. This serious problem is not on the radar of many organizations. ⚡49,366 attacks on European supply chains in just 273 days. ⚡8,2 billion euros in annual cargo theft losses across the EU. ⚡+438% increase in cargo theft across Europe within a single year. These are not numbers from a crime novel. They come from TAPA incident reports and industry analysis by trans.info.  The real problem runs deeper than the numbers themselves. When we talk about supply chain risk, we default to geopolitical, insolvency, and environmental risks.  The last mile and the human factor rarely make the priority list. That is exactly where a risk with real financial impact and long-term reputational damage is quietly building. Cargo theft: the problem isn’t the thief. It’s his invisibility. Today’s perpetrators operate from the inside, not the outside. As drivers. As warehouse staff. As dispatchers. As executives of so-called fake carriers. They show up with documentation, genuine or forged, and they know the processes. In some cases, they helped design them. 76% of cargo theft in logistics in 2024 happened directly out of vehicles. The real problem is structural. Once someone has built insider knowledge inside a supply chain, they can carry that knowledge across employer changes, carrier changes, and new identities. Site bans stay local. Background checks filter only the coarsest cases. Blacklist sharing, in its previous form, has been unlawful since GDPR. And conventional biometric one-to-one checks only confirm whether a person matches the credential they present, not whether that same person is already active in the system under a different identity. The result: repeat offenders regain access to security-sensitive positions despite prior red flags, identity changes, and employer changes. Undetected. What’s needed isn’t another document. It’s a different logic. One that starts with the person, not the paperwork, applied continuously, across company lines, and in a privacy-compliant way. The entire supply chain industry and retailers are currently working on solutions to this exact problem. Anyone looking into it should consider: Drivers Trust by Green Convenience. Established global freight carriers and retailers trust Drivers Trust ⬇️ Download the whitepaper. https://www.driver-trust.de/hubfs/whitepaper_handlungsbedarf_frachtkriminalitaet_mehrfachtaeter_identitaetsbetrug_FOGD.pdf?hsLang=en

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targetP in the US

targetP in the US

🇺🇸 ☕Coffee & Procurement Talk in Georgia or South Carolina. targetP comes to the US I spent almost eight years living and working in the US. I helped build an automotive plant in South Carolina from the ground up, restructured the North American Procurement operations out of Detroit, and later built the global procurement organization of AGCO Corporation, headquartered in Atlanta. Now I am coming back, and I am not here for a conference badge or a keynote slot. I am here for some business meetings, coffee, conversations, and the kind of honest talk you do not get in a boardroom. Today I lead targetP evolving procurement, a Procurement Advisory firm with offices in Berlin and Atlanta. We are not traditional consultants; we are former procurement and supply chain executives who have built, led, and turned around global procurement organizations from the inside. Many of us have lived and worked in the US while leading global organizations and projects. We work with companies such as Autoliv, KION, Danfoss, Swiss Railway SBB, and many others, helping them build procurement capabilities that withstand pressure. If any of this sounds like where you are right now, I would like to talk: ✔ Procurement Transformation that has stalled or lost momentum ✔ A leadership or performance gap that needs an Interim CPO / Interim Executive ✔ Supply Chain Risk you have been meaning to address but never quite get to ✔Digital Procurement & AI Enablement, if you are wondering where to start or how to separate hype from real value No pitch deck, no sales call disguised as a meeting. Just people talking Procurement. I will be in Georgia and South Carolina July 15 to 28. Send me a message, let’s find a time.

Read More »
en_USEnglish
About the company:
Joint Venture Truck OEMs
(Germany & Sweden)
Development Hydrogen fuel cell systems
approx. 500Employees, strong growth
GlobalTechnologyInnovator

Case Study

Industry: Automotive

Area: Organisation

Land: Deutschland & USA

Duration: 12 Months

Starting Point / Assignment

  • approx. EUR 400 million Procurement spend p.a. (rapidly increasing)
  • Independent joint venture between two large truck manufacturers
  • Start of series production in 2027 and development of the North American market with local production requires far-reaching development and expansion of Procurement, particularly regarding a global organization (skills, capacities, x-functional collaboration) and digitalization

Objectives

  • Creating transparency about the maturity level of the Procurement function
  • Prioritized action plan to gradually increase the maturity level regarding competencies, x-functional cooperation, productivity/efficiency, digitalization, etc.
  • Development of target organization model (2023, 2027, 2030) for production and non-production materials Procurement incl. all role descriptions and necessary capacity (FTE sizing)
  • Detailed transformation plan for the global Procurement organization aligned with the milestones "Start of series production" and "Market entry & local production North America“
  • Review of Procurement’s digital strategy and projects including future recommendations

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and digitalization based on personal interviews (all Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, standards for category & supplier management, order & invoice volumes, etc.).
  • S/T/O analysis to determine the actual capacity utilization of all Procurement employees as part of individual interviews
  • Workshops/interviews with IT & Procurement on the Procurement system landscape and digital strategy

Results / „Deliverables“

  • Detailed maturity assessment report on Procurement (production and non-production materials) including prioritized actions and quick wins
  • Procurement digital strategy benchmark against best practices with specific recommendations for actions, risk analysis, and quick wins
  • Transparency regarding the actual use of capacity in Procurement, gap analysis of the respective profiles and stakeholder expectations
  • Role-based target Procurement organization with a step-by-step development plan (staffing, development, reallocation)
  • Tailor-made role descriptions for use in subsequent recruiting measures
About the company:
Joint Venture Truck OEMs
(Germany & Sweden)
Development Hydrogen fuel cell systems
approx. 500Employees, strong growth
GlobalTechnologyInnovator

Case Study

Industry: Automotive

Area: Organisation

Land: Deutschland & USA

Duration: 12 Months

Starting Point / Assignment

  • approx. EUR 400 million Procurement spend p.a. (rapidly increasing)
  • Independent joint venture between two large truck manufacturers
  • Start of series production in 2027 and development of the North American market with local production requires far-reaching development and expansion of Procurement, particularly regarding a global organization (skills, capacities, x-functional collaboration) and digitalization

Objectives

  • Creating transparency about the maturity level of the Procurement function
  • Prioritized action plan to gradually increase the maturity level regarding competencies, x-functional cooperation, productivity/efficiency, digitalization, etc.
  • Development of target organization model (2023, 2027, 2030) for production and non-production materials Procurement incl. all role descriptions and necessary capacity (FTE sizing)
  • Detailed transformation plan for the global Procurement organization aligned with the milestones "Start of series production" and "Market entry & local production North America“
  • Review of Procurement’s digital strategy and projects including future recommendations

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and digitalization based on personal interviews (all Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, standards for category & supplier management, order & invoice volumes, etc.).
  • S/T/O analysis to determine the actual capacity utilization of all Procurement employees as part of individual interviews
  • Workshops/interviews with IT & Procurement on the Procurement system landscape and digital strategy

Results / „Deliverables“

  • Detailed maturity assessment report on Procurement (production and non-production materials) including prioritized actions and quick wins
  • Procurement digital strategy benchmark against best practices with specific recommendations for actions, risk analysis, and quick wins
  • Transparency regarding the actual use of capacity in Procurement, gap analysis of the respective profiles and stakeholder expectations
  • Role-based target Procurement organization with a step-by-step development plan (staffing, development, reallocation)
  • Tailor-made role descriptions for use in subsequent recruiting measures
About the company:
Family Owned Business with international Footprint
Family Owned Business with international Footprint
approx. 500 Mio.Turnover
approx. 3.000 Employees
Technology & Market Leaderin Harvesting Equipment

Case Study

Industry: Agricultural Machines

Area: Transformation

Country: Germany

Duration: ~ 18 Months

Starting Point / Assignment

  • approx. 200 million Procurement volume
  • Sole focus on operational processes (clerical function)
  • Strong focus on German plants, not prepared for internationalization and cooperation, despite of having operating units in the USA and China
  • Strong growth in turnover and increased internationalization
  • Procurement’s priority: Supply security (“keep the plants running”)
  • Digitalization not actively driven

Objectives

  • Create an understanding of Procurement’s maturity level
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and digital support
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process improvements
  • If necessary, determine and argue capacity requirements
  • Optimize structures to prepare for growth and improved resource utilization

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and operational improvements (personal interviews with Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, etc.)
  • Development of a holistic transformation plan and target organization model including roles and responsibilities, stakeholder integration, etc.
  • Early involvement of employees "future conferences to build my organization“
  • Joint creation of a practicable category structure, a Procurement Vision & Strategy


Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Capacity optimization through targeted personnel expansion
  • Optimized organizational model and a more rigid category structure established
  • First system reviews with digital solution providers based on a digital action plan and precise requirements
  • Design of a customized multi-year training program for all roles
  • Implementation of Category Management training with pilots
  • Development and implementation of Procurement processes
About the company:
Family Owned Business with international Footprint
Family Owned Business with international Footprint
approx. 500 Mio.Turnover
approx. 3.000 Employees
Technology & Market Leaderin Harvesting Equipment

Case Study

Industry: Agricultural Machines

Area: Transformation

Country: Germany

Duration: ~ 18 Months

Starting Point / Assignment

  • approx. 200 million Procurement volume
  • Sole focus on operational processes (clerical function)
  • Strong focus on German plants, not prepared for internationalization and cooperation, despite of having operating units in the USA and China
  • Strong growth in turnover and increased internationalization
  • Procurement’s priority: Supply security (“keep the plants running”)
  • Digitalization not actively driven

Objectives

  • Create an understanding of Procurement’s maturity level
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and digital support
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process improvements
  • If necessary, determine and argue capacity requirements
  • Optimize structures to prepare for growth and improved resource utilization

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and operational improvements (personal interviews with Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, etc.)
  • Development of a holistic transformation plan and target organization model including roles and responsibilities, stakeholder integration, etc.
  • Early involvement of employees "future conferences to build my organization“
  • Joint creation of a practicable category structure, a Procurement Vision & Strategy


Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Capacity optimization through targeted personnel expansion
  • Optimized organizational model and a more rigid category structure established
  • First system reviews with digital solution providers based on a digital action plan and precise requirements
  • Design of a customized multi-year training program for all roles
  • Implementation of Category Management training with pilots
  • Development and implementation of Procurement processes
About the company:
Leading Healthcare Provider
High reputation (Top rated Medical Care)
Site: approx. 825 Mio. Turnover
approx. 1.700employees
> 80.000 Patienten/Jahr

Case Study

Industry: Health Care/Clinic

Bereich: Interim & Entwicklung

Country: Germany

Duration: 6 Months

Starting Point / Assignment

  • approx. EUR 60 million spend p.a., complex spend structure
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs
  • Very insecure, demotivated team due to degrading treatment and extreme micromanagement by the previous Procurement Manager
  • Non-existent digitalization of core processes and tasks
  • Extensive, sometimes paralyzing bureaucracy in general and when approving requirements such as Requisitions, Purchase Orders and Contracts
  • Lack of discipline and ethics among sales reps (back-door selling, etc.)
  • Low reputation within the hospital, especially among chief physicians

Objectives

  • Main objective: Stabilization and reactivation of a highly frustrated team
  • Stabilization of day-to-day business, also due to above-average absences
  • Better distribution of the workload among the team members
  • Creating an understanding of the actual maturity level of Procurement, identifying potential (e.g., value contribution, efficiency, compliance)
  • Elaborating alternative measures to develop Procurement, and create an action plan, particularly concerning process simplifications (approvals of Requisitions, Purchase Orders, Contracts)
  • Improving customer service quality and interaction with internal customers

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic development plan
  • Open door policy and individual meetings several times a week
  • Regular visits to the hospital wards to understand the needs and build trust
  • Frequent exchange with internal customers (regular personal exchange, participatory approach: Involvement of all employees, e.g. we
  • Weekly team meetings to discuss issues, improvement ideas, and solutions to ensure full commitment and involvement in improvement projects
  • Strong involvement in day-to-day business (negotiations, sourcing)
  • Process analyses, in particular, SAP optimization options & approvals

Results / „Deliverables“

  • Team stabilized, motivation increased, absences and absenteeism reduced (CEO quote: "You calmed people down very quickly with professional empathy and got them behind you")
  • First-time definition of a Procurement strategy with agreed upon targets
  • Regular coordination with internal customers (Chief physician quote: "we talk to each other now, things run faster, we finally feel well looked after")
  • Approval and implementation of moderate staff expansion with restructuring of work areas and balancing of workload
  • Redesign of framework agreements with improved commercial conditions
  • Complete processing of unfinished order processes (backlog)
  • Simplification and definition of core Procurement processes;
  • Addition of new SAP functionalities to drive automation & workload reduction
About the company:
Leading Healthcare Provider
High reputation (Top rated Medical Care)
Site: approx. 825 Mio. Turnover
approx. 1.700employees
> 80.000 Patienten/Jahr

Case Study

Industry: Health Care/Clinic

Bereich: Interim & Entwicklung

Country: Germany

Duration: 6 Months

Starting Point / Assignment

  • approx. EUR 60 million spend p.a., complex spend structure
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs
  • Very insecure, demotivated team due to degrading treatment and extreme micromanagement by the previous Procurement Manager
  • Non-existent digitalization of core processes and tasks
  • Extensive, sometimes paralyzing bureaucracy in general and when approving requirements such as Requisitions, Purchase Orders and Contracts
  • Lack of discipline and ethics among sales reps (back-door selling, etc.)
  • Low reputation within the hospital, especially among chief physicians

Objectives

  • Main objective: Stabilization and reactivation of a highly frustrated team
  • Stabilization of day-to-day business, also due to above-average absences
  • Better distribution of the workload among the team members
  • Creating an understanding of the actual maturity level of Procurement, identifying potential (e.g., value contribution, efficiency, compliance)
  • Elaborating alternative measures to develop Procurement, and create an action plan, particularly concerning process simplifications (approvals of Requisitions, Purchase Orders, Contracts)
  • Improving customer service quality and interaction with internal customers

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic development plan
  • Open door policy and individual meetings several times a week
  • Regular visits to the hospital wards to understand the needs and build trust
  • Frequent exchange with internal customers (regular personal exchange, participatory approach: Involvement of all employees, e.g. we
  • Weekly team meetings to discuss issues, improvement ideas, and solutions to ensure full commitment and involvement in improvement projects
  • Strong involvement in day-to-day business (negotiations, sourcing)
  • Process analyses, in particular, SAP optimization options & approvals

Results / „Deliverables“

  • Team stabilized, motivation increased, absences and absenteeism reduced (CEO quote: "You calmed people down very quickly with professional empathy and got them behind you")
  • First-time definition of a Procurement strategy with agreed upon targets
  • Regular coordination with internal customers (Chief physician quote: "we talk to each other now, things run faster, we finally feel well looked after")
  • Approval and implementation of moderate staff expansion with restructuring of work areas and balancing of workload
  • Redesign of framework agreements with improved commercial conditions
  • Complete processing of unfinished order processes (backlog)
  • Simplification and definition of core Procurement processes;
  • Addition of new SAP functionalities to drive automation & workload reduction
About the company:
Highly renowned Qatari company
approx. 825 mn.Turnover
approx. 3.500 Employees
Regional Market Leader
Shipping, Maritime Logistik & Services

Case Study

Industrie: Reederei & Maritim

Bereich: Organisation & Interim

Country: Qatar

Duration: ~ 12 Months

Starting Point / Assignment

  • approx. EUR 300 million Procurement spend p.a.
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs for troubleshooting, escalations, and internal conflicts with stakeholders
  • Low acceptance and appreciation of Procurement and high political pressure despite excellent company results
  • Long-term vacancy in Procurement leadership impacts performance, customer satisfaction, and insecurity and leading to high fluctuation on buyer level
  • Digitalization of core processes and tasks only marginally developed

Objectives

  • Create an understanding of the true maturity level of Procurement and gain buy-in from the Executive Board
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and automation
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process simplifications
  • Improve strategic and operational reporting for the CFO
  • Implement organizational and structural optimization to improve service quality
  • After two months: additional Role as VP Ad Interim due to the dismissal of the Head of Procurement

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic transformation plan with staff adjustments, digitalization, and skills requirements
  • Development of a target organization model (category management) with role descriptions, responsibilities and recruiting support
  • Highly participative approach with intensive involvement of all employees, e.g., as part of "future conferences" (for the first time in the company) and expert teams with topic champions
  • Further development of Procurement and sourcing governance, e.g., tailored Category Structure, Procurement Vision & Procurement strategy and policies

Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Approval and implementation of moderate staff expansion and allocation and expansion of required skills through comprehensive training plans
  • Start of digitalization projects based on a digital action plan (Supplier Portal)
  • Implementation of a Category Management approach and process and execution of 10 category pilots to identify additional value contribution
  • Development and implementation of comprehensive Supplier Management involving a newly designed supplier qualification process (Supplier Portal)
  • Implementation of a Procurement guideline & process manual and creation of comprehensive Procurement reporting with PowerBI
  • 10-month Interim Management and stabilization of the organization
About the company:
Highly renowned Qatari company
approx. 825 mn.Turnover
approx. 3.500 Employees
Regional Market Leader
Shipping, Maritime Logistik & Services

Case Study

Industrie: Reederei & Maritim

Bereich: Organisation & Interim

Country: Qatar

Duration: ~ 12 Months

Starting Point / Assignment

  • approx. EUR 300 million Procurement spend p.a.
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs for troubleshooting, escalations, and internal conflicts with stakeholders
  • Low acceptance and appreciation of Procurement and high political pressure despite excellent company results
  • Long-term vacancy in Procurement leadership impacts performance, customer satisfaction, and insecurity and leading to high fluctuation on buyer level
  • Digitalization of core processes and tasks only marginally developed

Objectives

  • Create an understanding of the true maturity level of Procurement and gain buy-in from the Executive Board
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and automation
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process simplifications
  • Improve strategic and operational reporting for the CFO
  • Implement organizational and structural optimization to improve service quality
  • After two months: additional Role as VP Ad Interim due to the dismissal of the Head of Procurement

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic transformation plan with staff adjustments, digitalization, and skills requirements
  • Development of a target organization model (category management) with role descriptions, responsibilities and recruiting support
  • Highly participative approach with intensive involvement of all employees, e.g., as part of "future conferences" (for the first time in the company) and expert teams with topic champions
  • Further development of Procurement and sourcing governance, e.g., tailored Category Structure, Procurement Vision & Procurement strategy and policies

Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Approval and implementation of moderate staff expansion and allocation and expansion of required skills through comprehensive training plans
  • Start of digitalization projects based on a digital action plan (Supplier Portal)
  • Implementation of a Category Management approach and process and execution of 10 category pilots to identify additional value contribution
  • Development and implementation of comprehensive Supplier Management involving a newly designed supplier qualification process (Supplier Portal)
  • Implementation of a Procurement guideline & process manual and creation of comprehensive Procurement reporting with PowerBI
  • 10-month Interim Management and stabilization of the organization