
AI Agents in Procurement
🤖No, it’s not an AI-Agent in Procurement. It’s just a patient chatbot. I’ve had plenty of conversations about AI in Procurement, AI-agents, and such, and many said, „We built an AI agent for procurement.“ Question: Does it wait for you to type something before it does anything? YES? Well, then it is not an agent. And, like everywhere else, it’s important to be precise in our wording and in how we execute things. Otherwise, it creates false expectations, and digital solution providers will sell you garbage at gold prices. Guaranteed. Technology has changed over the past 25 years. But not the way marketing cheats you. Let me give you two scenarios Here is a concrete example: You get an email at 2am: a key supplier just suspended shipments. ➡️ Chatbot scenario: You wake up, see the email, open the tool, type „summarize this situation,“ read the output, type „what are my alternatives,“ copy the text somewhere, and start making calls. You saved maybe 20 minutes. Nice. ➡️ Real agent scenario: The agent already read the email. It checked your supplier database, ran a risk assessment, identified three alternative sources with existing contracts, drafted a brief for your team, and flagged the situation as critical. You wake up to a decision, not a problem. You saved four to six hours, maybe more. That is not a productivity improvement. That is a fundamentally different way of working. A real AI agent receives information, analyzes it, and takes action on its own. Without you prompting it. Without you babysitting it. That is the difference between saving you five minutes and taking an entire task off your plate. Before you buy, ask one question: what does this system do when I am not looking? If the answer is „nothing,“ now you know what you have. The gap between these two modes is not about which tool you use. It is about whether your organization is actually ready to let AI close the loop autonomously. That is the harder conversation nobody is having.























