CPO als Hüter der Schatulle – Kostenmanagement in der Krise

CPO als Hüter der Schatulle

In einer Woche ist es soweit: 𝐂𝐏𝐎 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓 – 𝐃𝐀𝐒 𝐆𝐢𝐩𝐟𝐞𝐥𝐭𝐫𝐞𝐟𝐟𝐞𝐧 𝐝𝐞𝐫 𝐄𝐢𝐧𝐤𝐚𝐮𝐟𝐬𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫𝐢𝐧𝐧𝐞𝐧 & -𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫 📅 𝐖𝐚𝐧𝐧? 11. & 12. März 2025 📍 𝐖𝐨? Handelsblatt Media Group, Toulouser Allee 27, 40211 Düsseldorf Gemeinsam mit Dr. Patrick Dümpelfeld und Stephan Kunigk und den Einkaufsentscheidern diskutiere ich im Deep Dive Forum 2 unter dem Titel „CPO… Continue reading CPO als Hüter der Schatulle – Kostenmanagement in der Krise

𝐊𝐨𝐬𝐭𝐞𝐧- & 𝐊𝐨𝐦𝐩𝐥𝐞𝐱𝐢𝐭𝐚̈𝐭𝐬𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Die 𝐧𝐞𝐮𝐞 𝐒𝐞𝐫𝐢𝐞 𝐬𝐭𝐚𝐫𝐭𝐞𝐭!

Kosten- und Komplexitätsmanagement:

𝐊𝐨𝐬𝐭𝐞𝐧- & 𝐊𝐨𝐦𝐩𝐥𝐞𝐱𝐢𝐭𝐚̈𝐭𝐬𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Die Herausforderungen der letzten Jahre haben uns auf die Probe gestellt. Fragile Lieferketten, geopolitische Unsicherheiten, Inflation und Fachkräftemangel haben Unternehmen stärker belastet, als es je eingeplant war. Doch wird 2025 leichter?  Klare Antwort: Nein ! Im Gegenteil: Die Anzeichen für eine globale Rezession und neue Handelsbarrieren verdichten sich.  Das bedeutet für den… Continue reading 𝐊𝐨𝐬𝐭𝐞𝐧- & 𝐊𝐨𝐦𝐩𝐥𝐞𝐱𝐢𝐭𝐚̈𝐭𝐬𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Die 𝐧𝐞𝐮𝐞 𝐒𝐞𝐫𝐢𝐞 𝐬𝐭𝐚𝐫𝐭𝐞𝐭!

MENSCHEN STÄRKEN – KRISEN MEISTERN

Training Kosten- und Risikomanagement

Insbesondere in Krisenzeiten ist jeder Mitarbeitende im Einkauf gefordert, den wichtigsten Dreiklang des Gesamterfolges zu sichern: 💰Profitabilität – Liquidität – Resilienz ❓Frage: Kennen Sie die Kostenstrukturen und -risiken Ihrer Lieferanten und wissen Sie um die ergebniswirksamen Werthebel, mit denen Sie das Ergebnis und die Liquidität Ihres Unternehmens stützen können? Wir bilden Sie dafür aus! In… Continue reading MENSCHEN STÄRKEN – KRISEN MEISTERN

Lieferketten 2025 absichern – Risikomanagement im Mittelstand

Risikomanagement im Mittelstand

Risikomanagement im Mittelstand: Die Sicherstellung stabiler Lieferketten ist eine Kernaufgabe des Einkaufs. Aufgrund zahlreicher kritischer und besorgniserregender Entwicklungen, sind auch mittelständische Unternehmen gezwungen zu agieren. Dauerhaft! Ein Krisenmanagement in turbulenten Zeiten erfordert mehr als spontane Task-Forces. Inbesondere im Hinblick auf zunehmende Insolvenzen bedarf es ein funktionierendes Früherkennungssystem und kompetenter Akteure. Trotz dieser unzähligen Disruptionen und… Continue reading Lieferketten 2025 absichern – Risikomanagement im Mittelstand

👊 Kostenmanagement im Einkauf: Kostenstruktur + LkSG + ESG + X

Ganzheitliches Kostenmanagement im Einkauf

💰Kostenmanagement im Einkauf ist heute komplexer denn je. Angebote und Kostenstrukturen zu analysieren und zu optimieren bzw. verhandeln sind essenziell (und findet oftmals immer noch auf „Preisebene“ statt), aber um im Jahr 2025 effektiv Kosten und Kundenanforderungen zu managen ist ein umfassenderer Ansatz notwendig. Nachhaltiges und verantwortungsbewusstes Handeln, Lieferkettengesetze, Dekarbonisierung, weitere Regulatorien sowie wiederkehrende globale… Continue reading 👊 Kostenmanagement im Einkauf: Kostenstruktur + LkSG + ESG + X

𝐂𝐏𝐎 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓 – 𝐃𝐀𝐒 𝐆𝐢𝐩𝐟𝐞𝐥𝐭𝐫𝐞𝐟𝐟𝐞𝐧 𝐝𝐞𝐫 𝐄𝐢𝐧𝐤𝐚𝐮𝐟𝐬𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫𝐢𝐧𝐧𝐞𝐧 & -𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫

Handelsblatt CPO Summit 2025

📅 𝐖𝐚𝐧𝐧? 11. & 12. März 2025 📍 𝐖𝐨? Handelsblatt Media Group, Toulouser Allee 27, 40211 Düsseldorf Ich freue mich abermals aktiv dabei zu sein. Danke an das Handelsblatt und Dümpelfeld & Partners Team! Mit Patrick Dümpelfeld diskutiere ich am 11.03.2025 über „Der CPO als Hüter der Schatulle“ – ein Thema, das in Zeiten ökonomischer… Continue reading 𝐂𝐏𝐎 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓 – 𝐃𝐀𝐒 𝐆𝐢𝐩𝐟𝐞𝐥𝐭𝐫𝐞𝐟𝐟𝐞𝐧 𝐝𝐞𝐫 𝐄𝐢𝐧𝐤𝐚𝐮𝐟𝐬𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫𝐢𝐧𝐧𝐞𝐧 & -𝐞𝐧𝐭𝐬𝐜𝐡𝐞𝐢𝐝𝐞𝐫

targetP baut Kosten- und Komplexitätsmanagement aus

Kosten- und Komplexitätsmanagement

HERZLICH WILLKOMMEN Dr. Manuel Lutz Wir begrüßen mit Manuel einen langjährigen Weggefährten, der uns im Bereich Kosten- und Komplexitätsmanagement, Kosten- und Wertanalytik und Portfoliooptimierung verstärkt. Kosten- und Komplexitätsmanagement Manuel verantwortet ab sofort unsere Kostmanagementkompetenz. Er verfügt über mehr als 16 Jahre Erfahrung im Kosten- und Komplexitätsmanagement und führte als Projektleiter einer namhaften Unternehmensberatung Projekte zur… Continue reading targetP baut Kosten- und Komplexitätsmanagement aus

💣The Dumbest Trade War In History has started….

Tariffs: The Dumbest Trade War In History

…there is nothing to add to this WSJ Article, dear LinkedIn inmates. Let the fun begin. It’s a fantastic example of a completely misguided economic policy, which leads to further damage to companies, supply chains, and consumers. There will be no winner at all. Not even if this decision is withdrawn in a few days.… Continue reading 💣The Dumbest Trade War In History has started….

Geopolitics is Shaping Supply Chains & Trade

Geopolitics is Shaping Supply Chains & Trade

👉9 in10 Supply Chain Executives are adjusting sourcing and manufacturing locations 👉A survey finds that supply chains are working with more suppliers as companies shift their global strategies to meet a world transitioning towards protectionism and geopolitical instability. According to the Trade in Transition global survey of more than 3,500 supply chain executives: 📌75% reported… Continue reading Geopolitics is Shaping Supply Chains & Trade

Lieferkettengesetz doch gar nicht so schlimm?

Lieferkettengesetz hat Mehrwert

Spätestens zu Pandemiezeiten hat auch der größte Ignorant kapiert, dass stabile & integre Lieferketten für Unternehmen eine zentrale Rolle spielen. Das LkSG polarisiert noch immer, gilt für viele Unternehmen als Ausgeburt der Hölle, ist aber für viele Unternehmen mittlerweile zum Tagesgeschäft geworden. Letzte Woche wurden vom BME & Integrity Next die Zahlen einer Umfrage veröffentlicht.… Continue reading Lieferkettengesetz doch gar nicht so schlimm?

en_USEnglish
About the company:
Joint Venture Truck OEMs
(Germany & Sweden)
Development Hydrogen fuel cell systems
approx. 500Employees, strong growth
GlobalTechnologyInnovator

Case Study

Industry: Automotive

Area: Organisation

Country: Germany & USA

Duration: 12 Months

Starting Point / Assignment

  • approx. EUR 400 million Procurement spend p.a. (rapidly increasing)
  • Independent joint venture between two large truck manufacturers
  • Start of series production in 2027 and development of the North American market with local production requires far-reaching development and expansion of Procurement, particularly regarding a global organization (skills, capacities, x-functional collaboration) and digitalization

Objectives

  • Creating transparency about the maturity level of the Procurement function
  • Prioritized action plan to gradually increase the maturity level regarding competencies, x-functional cooperation, productivity/efficiency, digitalization, etc.
  • Development of target organization model (2023, 2027, 2030) for production and non-production materials Procurement incl. all role descriptions and necessary capacity (FTE sizing)
  • Detailed transformation plan for the global Procurement organization aligned with the milestones "Start of series production" and "Market entry & local production North America“
  • Review of Procurement’s digital strategy and projects including future recommendations

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and digitalization based on personal interviews (all Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, standards for category & supplier management, order & invoice volumes, etc.).
  • S/T/O analysis to determine the actual capacity utilization of all Procurement employees as part of individual interviews
  • Workshops/interviews with IT & Procurement on the Procurement system landscape and digital strategy

Results / „Deliverables“

  • Detailed maturity assessment report on Procurement (production and non-production materials) including prioritized actions and quick wins
  • Procurement digital strategy benchmark against best practices with specific recommendations for actions, risk analysis, and quick wins
  • Transparency regarding the actual use of capacity in Procurement, gap analysis of the respective profiles and stakeholder expectations
  • Role-based target Procurement organization with a step-by-step development plan (staffing, development, reallocation)
  • Tailor-made role descriptions for use in subsequent recruiting measures
About the company:
Joint Venture Truck OEMs
(Germany & Sweden)
Development Hydrogen fuel cell systems
approx. 500Employees, strong growth
GlobalTechnologyInnovator

Case Study

Industry: Automotive

Area: Organisation

Country: Germany & USA

Duration: 12 Months

Starting Point / Assignment

  • approx. EUR 400 million Procurement spend p.a. (rapidly increasing)
  • Independent joint venture between two large truck manufacturers
  • Start of series production in 2027 and development of the North American market with local production requires far-reaching development and expansion of Procurement, particularly regarding a global organization (skills, capacities, x-functional collaboration) and digitalization

Objectives

  • Creating transparency about the maturity level of the Procurement function
  • Prioritized action plan to gradually increase the maturity level regarding competencies, x-functional cooperation, productivity/efficiency, digitalization, etc.
  • Development of target organization model (2023, 2027, 2030) for production and non-production materials Procurement incl. all role descriptions and necessary capacity (FTE sizing)
  • Detailed transformation plan for the global Procurement organization aligned with the milestones "Start of series production" and "Market entry & local production North America“
  • Review of Procurement’s digital strategy and projects including future recommendations

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and digitalization based on personal interviews (all Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, standards for category & supplier management, order & invoice volumes, etc.).
  • S/T/O analysis to determine the actual capacity utilization of all Procurement employees as part of individual interviews
  • Workshops/interviews with IT & Procurement on the Procurement system landscape and digital strategy

Results / „Deliverables“

  • Detailed maturity assessment report on Procurement (production and non-production materials) including prioritized actions and quick wins
  • Procurement digital strategy benchmark against best practices with specific recommendations for actions, risk analysis, and quick wins
  • Transparency regarding the actual use of capacity in Procurement, gap analysis of the respective profiles and stakeholder expectations
  • Role-based target Procurement organization with a step-by-step development plan (staffing, development, reallocation)
  • Tailor-made role descriptions for use in subsequent recruiting measures
About the company:
Family Owned Business with international Footprint
Family Owned Business with international Footprint
approx. 500 Mio.Turnover
approx. 3.000 Employees
Technology & Market Leaderin Harvesting Equipment

Case Study

Industry: Agricultural Machines

Area: Transformation

Country: Germany

Duration: ~ 18 Months

Starting Point / Assignment

  • approx. 200 million Procurement volume
  • Sole focus on operational processes (clerical function)
  • Strong focus on German plants, not prepared for internationalization and cooperation, despite of having operating units in the USA and China
  • Strong growth in turnover and increased internationalization
  • Procurement’s priority: Supply security (“keep the plants running”)
  • Digitalization not actively driven

Objectives

  • Create an understanding of Procurement’s maturity level
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and digital support
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process improvements
  • If necessary, determine and argue capacity requirements
  • Optimize structures to prepare for growth and improved resource utilization

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and operational improvements (personal interviews with Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, etc.)
  • Development of a holistic transformation plan and target organization model including roles and responsibilities, stakeholder integration, etc.
  • Early involvement of employees "future conferences to build my organization“
  • Joint creation of a practicable category structure, a Procurement Vision & Strategy


Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Capacity optimization through targeted personnel expansion
  • Optimized organizational model and a more rigid category structure established
  • First system reviews with digital solution providers based on a digital action plan and precise requirements
  • Design of a customized multi-year training program for all roles
  • Implementation of Category Management training with pilots
  • Development and implementation of Procurement processes
About the company:
Family Owned Business with international Footprint
Family Owned Business with international Footprint
approx. 500 Mio.Turnover
approx. 3.000 Employees
Technology & Market Leaderin Harvesting Equipment

Case Study

Industry: Agricultural Machines

Area: Transformation

Country: Germany

Duration: ~ 18 Months

Starting Point / Assignment

  • approx. 200 million Procurement volume
  • Sole focus on operational processes (clerical function)
  • Strong focus on German plants, not prepared for internationalization and cooperation, despite of having operating units in the USA and China
  • Strong growth in turnover and increased internationalization
  • Procurement’s priority: Supply security (“keep the plants running”)
  • Digitalization not actively driven

Objectives

  • Create an understanding of Procurement’s maturity level
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and digital support
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process improvements
  • If necessary, determine and argue capacity requirements
  • Optimize structures to prepare for growth and improved resource utilization

Approach

  • Comprehensive maturity analysis of Procurement (targetP! method) with a focus on organization and operational improvements (personal interviews with Procurement staff and top stakeholders) as well as in-depth document and data analysis (strategies, guidelines, process descriptions, digitalization initiatives, etc.)
  • Development of a holistic transformation plan and target organization model including roles and responsibilities, stakeholder integration, etc.
  • Early involvement of employees "future conferences to build my organization“
  • Joint creation of a practicable category structure, a Procurement Vision & Strategy


Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Capacity optimization through targeted personnel expansion
  • Optimized organizational model and a more rigid category structure established
  • First system reviews with digital solution providers based on a digital action plan and precise requirements
  • Design of a customized multi-year training program for all roles
  • Implementation of Category Management training with pilots
  • Development and implementation of Procurement processes
About the company:
Leading Healthcare Provider
High reputation (Top rated Medical Care)
Site: approx. 825 Mio. Turnover
approx. 1.700employees
> 80.000 Patienten/Jahr

Case Study

Industry: Health Care/Clinic

Area: Interim & Development

Country: Germany

Duration: 6 Months

Starting Point / Assignment

  • approx. EUR 60 million spend p.a., complex spend structure
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs
  • Very insecure, demotivated team due to degrading treatment and extreme micromanagement by the previous Procurement Manager
  • Non-existent digitalization of core processes and tasks
  • Extensive, sometimes paralyzing bureaucracy in general and when approving requirements such as Requisitions, Purchase Orders and Contracts
  • Lack of discipline and ethics among sales reps (back-door selling, etc.)
  • Low reputation within the hospital, especially among chief physicians

Objectives

  • Main objective: Stabilization and reactivation of a highly frustrated team
  • Stabilization of day-to-day business, also due to above-average absences
  • Better distribution of the workload among the team members
  • Creating an understanding of the actual maturity level of Procurement, identifying potential (e.g., value contribution, efficiency, compliance)
  • Elaborating alternative measures to develop Procurement, and create an action plan, particularly concerning process simplifications (approvals of Requisitions, Purchase Orders, Contracts)
  • Improving customer service quality and interaction with internal customers

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic development plan
  • Open door policy and individual meetings several times a week
  • Regular visits to the hospital wards to understand the needs and build trust
  • Frequent exchange with internal customers (regular personal exchange, participatory approach: Involvement of all employees, e.g. we
  • Weekly team meetings to discuss issues, improvement ideas, and solutions to ensure full commitment and involvement in improvement projects
  • Strong involvement in day-to-day business (negotiations, sourcing)
  • Process analyses, in particular, SAP optimization options & approvals

Results / „Deliverables“

  • Team stabilized, motivation increased, absences and absenteeism reduced (CEO quote: "You calmed people down very quickly with professional empathy and got them behind you")
  • First-time definition of a Procurement strategy with agreed upon targets
  • Regular coordination with internal customers (Chief physician quote: "we talk to each other now, things run faster, we finally feel well looked after")
  • Approval and implementation of moderate staff expansion with restructuring of work areas and balancing of workload
  • Redesign of framework agreements with improved commercial conditions
  • Complete processing of unfinished order processes (backlog)
  • Simplification and definition of core Procurement processes;
  • Addition of new SAP functionalities to drive automation & workload reduction
About the company:
Leading Healthcare Provider
High reputation (Top rated Medical Care)
Site: approx. 825 Mio. Turnover
approx. 1.700employees
> 80.000 Patienten/Jahr

Case Study

Industry: Health Care/Clinic

Area: Interim & Development

Country: Germany

Duration: 6 Months

Starting Point / Assignment

  • approx. EUR 60 million spend p.a., complex spend structure
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs
  • Very insecure, demotivated team due to degrading treatment and extreme micromanagement by the previous Procurement Manager
  • Non-existent digitalization of core processes and tasks
  • Extensive, sometimes paralyzing bureaucracy in general and when approving requirements such as Requisitions, Purchase Orders and Contracts
  • Lack of discipline and ethics among sales reps (back-door selling, etc.)
  • Low reputation within the hospital, especially among chief physicians

Objectives

  • Main objective: Stabilization and reactivation of a highly frustrated team
  • Stabilization of day-to-day business, also due to above-average absences
  • Better distribution of the workload among the team members
  • Creating an understanding of the actual maturity level of Procurement, identifying potential (e.g., value contribution, efficiency, compliance)
  • Elaborating alternative measures to develop Procurement, and create an action plan, particularly concerning process simplifications (approvals of Requisitions, Purchase Orders, Contracts)
  • Improving customer service quality and interaction with internal customers

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic development plan
  • Open door policy and individual meetings several times a week
  • Regular visits to the hospital wards to understand the needs and build trust
  • Frequent exchange with internal customers (regular personal exchange, participatory approach: Involvement of all employees, e.g. we
  • Weekly team meetings to discuss issues, improvement ideas, and solutions to ensure full commitment and involvement in improvement projects
  • Strong involvement in day-to-day business (negotiations, sourcing)
  • Process analyses, in particular, SAP optimization options & approvals

Results / „Deliverables“

  • Team stabilized, motivation increased, absences and absenteeism reduced (CEO quote: "You calmed people down very quickly with professional empathy and got them behind you")
  • First-time definition of a Procurement strategy with agreed upon targets
  • Regular coordination with internal customers (Chief physician quote: "we talk to each other now, things run faster, we finally feel well looked after")
  • Approval and implementation of moderate staff expansion with restructuring of work areas and balancing of workload
  • Redesign of framework agreements with improved commercial conditions
  • Complete processing of unfinished order processes (backlog)
  • Simplification and definition of core Procurement processes;
  • Addition of new SAP functionalities to drive automation & workload reduction
About the company:
Highly renowned Qatari company
approx. 825 mn.Turnover
approx. 3.500 Employees
Regional Market Leader
Shipping, Maritime Logistik & Services

Case Study

Industry: Shipping & Maritime

Area: Restructuring & Interim

Country: Qatar

Duration: ~ 12 Months

Starting Point / Assignment

  • approx. EUR 300 million Procurement spend p.a.
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs for troubleshooting, escalations, and internal conflicts with stakeholders
  • Low acceptance and appreciation of Procurement and high political pressure despite excellent company results
  • Long-term vacancy in Procurement leadership impacts performance, customer satisfaction, and insecurity and leading to high fluctuation on buyer level
  • Digitalization of core processes and tasks only marginally developed

Objectives

  • Create an understanding of the true maturity level of Procurement and gain buy-in from the Executive Board
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and automation
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process simplifications
  • Improve strategic and operational reporting for the CFO
  • Implement organizational and structural optimization to improve service quality
  • After two months: additional Role as VP Ad Interim due to the dismissal of the Head of Procurement

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic transformation plan with staff adjustments, digitalization, and skills requirements
  • Development of a target organization model (category management) with role descriptions, responsibilities and recruiting support
  • Highly participative approach with intensive involvement of all employees, e.g., as part of "future conferences" (for the first time in the company) and expert teams with topic champions
  • Further development of Procurement and sourcing governance, e.g., tailored Category Structure, Procurement Vision & Procurement strategy and policies

Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Approval and implementation of moderate staff expansion and allocation and expansion of required skills through comprehensive training plans
  • Start of digitalization projects based on a digital action plan (Supplier Portal)
  • Implementation of a Category Management approach and process and execution of 10 category pilots to identify additional value contribution
  • Development and implementation of comprehensive Supplier Management involving a newly designed supplier qualification process (Supplier Portal)
  • Implementation of a Procurement guideline & process manual and creation of comprehensive Procurement reporting with PowerBI
  • 10-month Interim Management and stabilization of the organization
About the company:
Highly renowned Qatari company
approx. 825 mn.Turnover
approx. 3.500 Employees
Regional Market Leader
Shipping, Maritime Logistik & Services

Case Study

Industry: Shipping & Maritime

Area: Restructuring & Interim

Country: Qatar

Duration: ~ 12 Months

Starting Point / Assignment

  • approx. EUR 300 million Procurement spend p.a.
  • Procurement with a strong focus on processing and operational processes, no systematic spending management
  • Significant operational problems in day-to-day business led to high costs for troubleshooting, escalations, and internal conflicts with stakeholders
  • Low acceptance and appreciation of Procurement and high political pressure despite excellent company results
  • Long-term vacancy in Procurement leadership impacts performance, customer satisfaction, and insecurity and leading to high fluctuation on buyer level
  • Digitalization of core processes and tasks only marginally developed

Objectives

  • Create an understanding of the true maturity level of Procurement and gain buy-in from the Executive Board
  • Identify potential (e.g., value contribution, efficiency, compliance), through more professional category & supplier management and automation
  • Elaborate on alternative measures to develop Procurement and create an action plan, particularly concerning process simplifications
  • Improve strategic and operational reporting for the CFO
  • Implement organizational and structural optimization to improve service quality
  • After two months: additional Role as VP Ad Interim due to the dismissal of the Head of Procurement

Approach

  • Comprehensive maturity analysis of Procurement involving stakeholders
  • Creation and coordination of a holistic transformation plan with staff adjustments, digitalization, and skills requirements
  • Development of a target organization model (category management) with role descriptions, responsibilities and recruiting support
  • Highly participative approach with intensive involvement of all employees, e.g., as part of "future conferences" (for the first time in the company) and expert teams with topic champions
  • Further development of Procurement and sourcing governance, e.g., tailored Category Structure, Procurement Vision & Procurement strategy and policies

Results / „Deliverables“

  • First-time definition of a Procurement strategy with aligned objectives
  • Approval and implementation of moderate staff expansion and allocation and expansion of required skills through comprehensive training plans
  • Start of digitalization projects based on a digital action plan (Supplier Portal)
  • Implementation of a Category Management approach and process and execution of 10 category pilots to identify additional value contribution
  • Development and implementation of comprehensive Supplier Management involving a newly designed supplier qualification process (Supplier Portal)
  • Implementation of a Procurement guideline & process manual and creation of comprehensive Procurement reporting with PowerBI
  • 10-month Interim Management and stabilization of the organization